Legal

Privacy
Policy

Last updated: May 26, 2026

IGoLook ("we," "us," or "our") operates igolook.net and provides mobile pre-purchase vehicle inspection services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described here.

Information We Collect

Contact information — When you reach out to book an inspection or submit our contact form, we may collect your name, phone number, email address, and the vehicle details you provide (year, make, model, location).

Usage data — Like most websites, our server may automatically log your IP address, browser type, pages visited, and referring URL. This data is used solely for diagnosing technical issues and understanding general site traffic.

Communications — If you text or email us directly, we retain those messages to fulfill your service request and follow up as needed.

How We Use Your Information

We use the information we collect to:

  • Schedule and perform your vehicle inspection
  • Deliver your inspection report
  • Respond to your questions and follow-up requests
  • Improve our website and service quality
  • Send service-related communications (not marketing spam)

We do not sell, rent, or trade your personal information to any third party.

How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

  • Service providers — We may use third-party tools (e.g., email delivery, website hosting) that process data on our behalf under confidentiality obligations.
  • Legal requirements — We may disclose information if required by law, court order, or to protect the rights and safety of IGoLook or others.

Data Retention

We retain your contact and inspection information for as long as necessary to fulfill the service and maintain reasonable business records. If you would like your information deleted, contact us at [email protected] and we will honor your request promptly.

Cookies & Tracking

Our website may use basic session cookies required for the site to function. We do not use advertising cookies, cross-site tracking, or third-party analytics platforms that profile individual visitors.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of any future communications from us

To exercise any of these rights, contact us at [email protected] or text 609-760-1257.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please reach out: